Cough Zone Support
Welcome to the official support page for Cough Zone. Here you'll find everything you need to get the most out of your outbreak simulation experience.
Game Overview
Cough Zone is an immersive outbreak simulation game where you experience the spread of infectious diseases in real-time. Using augmented reality and location-based gameplay, you'll navigate through realistic scenarios while managing your life support and collecting essential resources.
Key Features
- Real-time Simulation: Experience dynamic outbreak scenarios with realistic transmission patterns
- Life Support Management: Collect syringes to extend your survival time
- Multiple Game Modes: Choose from 5, 10, or 15-minute outbreak scenarios
- Global Leaderboards: Compete with players worldwide
- Immersive Audio: Realistic sound effects and ambient audio
- Progressive Difficulty: Adaptive challenge based on your performance
Frequently Asked Questions
From the main menu, tap "Start Game" and select your preferred duration (5, 10, or 15 minutes). The game will begin once you grant the necessary permissions for location and device orientation.
Syringes are life-extending antidotes that appear throughout the game world. Your life support drains over time, and collecting syringes is essential to survive the full game duration. Look for glowing green markers on the map and get close to collect them.
Cough Zone uses your real-world location to create an immersive augmented reality experience. Location data is used only during gameplay and is not stored or shared with third parties.
Your score is based on multiple factors including total infections caused, deaths, duration survived, distance covered, and countries reached. Bonus points are awarded for strategic gameplay and efficient syringe collection.
While basic gameplay is available offline, certain features like leaderboards, score syncing, and map data require an internet connection for the best experience.
Yes, we take privacy seriously. Location data is used only for gameplay and is not stored permanently. No personal information is collected beyond what's necessary for game functionality. See our Privacy Policy for details.
Troubleshooting
Game Won't Start
- Ensure location services are enabled for Cough Zone
- Grant device orientation permissions when prompted
- Check that you have a stable internet connection
- Restart the app and try again
Performance Issues
- Close other apps running in the background
- Ensure your device meets the minimum system requirements
- Lower graphics settings in the app preferences
- Restart your device if performance issues persist
Audio Problems
- Check your device's volume settings
- Ensure the app has audio permissions
- Try using headphones for better audio quality
- Restart the app if audio cuts out
Location/GPS Issues
- Enable high-accuracy location mode
- Make sure you're in an area with good GPS signal
- Allow location access "Always" or "While Using App"
- Calibrate your device's compass in an open area
📱 iOS Requirements
- iOS 13.0 or later
- iPhone 7 or newer
- 1GB available storage
- Location services enabled
- Internet connection recommended
🤖 Android Requirements
- Android 8.0 (API level 26) or higher
- 2GB RAM minimum
- 1GB available storage
- Location services enabled
- Internet connection recommended
Contact Support
Can't find the answer you're looking for? Get in touch with our support team and we'll help you out.
Privacy Policy
Last Updated: October 15, 2025
Information We Collect
Cough Zone collects minimal data necessary for gameplay functionality:
- Location Data: Used only during active gameplay for AR positioning
- Game Statistics: Scores, achievements, and gameplay metrics
- Device Information: Basic device specs for compatibility
How We Use Your Information
- Provide immersive AR gameplay experiences
- Calculate scores and maintain leaderboards
- Improve game performance and features
- Provide customer support
Data Security
We implement industry-standard security measures to protect your data. Location information is processed locally on your device and not permanently stored on our servers.
Third-Party Services
The app may use third-party services for analytics and crash reporting. These services operate under their own privacy policies.
Your Rights
You can:
- Disable location services at any time through device settings
- Clear game data by uninstalling and reinstalling the app
- Contact us with any privacy concerns or data questions
Contact Information
For privacy-related questions, contact us at: privacy@coughzone.com